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Orders are generally processed within 2–3 business days after payment confirmation, excluding weekends and US public holidays.

Estimated shipping transit is 20–45 calendar days after dispatch.

The processing period is separate from and additional to the transit estimate.

Actual delivery may vary due to customs processing, carrier operations, weather, public holidays, and destination.

Standard shipping is free when your merchandise subtotal is strictly greater than $30 USD.

For merchandise subtotals of $30 USD or less, any applicable shipping fee will be disclosed before payment confirmation.

Customers will not be required to pay additional import duties, customs clearance charges, or delivery-related taxes beyond the checkout total.

Eligible merchandise may be returned within 30 calendar days after delivery.

We offer free return shipping through our authorized return procedure.

Approved refunds are issued to the original payment method and typically appear within 3–7 business days after issuance, subject to applicable statutory refund deadlines.

Email chsentectorfr@outlook.com for return instructions.

Mandatory consumer rights remain unaffected.

Contact chsentectorfr@outlook.com with your order number and a description of the problem.

Include photographs where relevant.

We will investigate and arrange an appropriate replacement at no additional cost or a refund in accordance with applicable consumer protection laws.